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Guarantee
100% No Risk Guarantee
 




POTTED PLANTS:

We 100% guarantee that you will receive healthy plants, packed with care, that will thrive in your garden. While we cannot accept responsibility for losses caused by extreme weather, neglect, or inappropriate climate zone (clearly indicated for every variety), we DO guarantee your complete satisfaction with your plants. If your plant(s) fail to perform, no need to return the plant(s). We will cheerfully provide you with:

Within 90 days of receiving your order - a replacement plant OR a refund of your purchase price (if the plant is unavailable).

Within 1 full year of receiving your order
- a store credit for a replacement plant.


LINER TRAYS:
We guarantee that you will receive healthy viable plants, true to name. Proper care of liners beyond delivery is the responsibility of the grower. Our liners are targeted for the horticultural industry: Greenhouse Growers, Nurseries, Landscapers, Farmer's Markets and experienced growers/gardeners. They are most suitable for potting up pre-season and finishing into a larger plant prior to planting in the landscape or for future finished sales. Liners planted directly into the landscape would require additional care due to the smaller root size.

We do NOT guarantee the success of direct planting into the landscape using liner trays.


With all orders, shipping charges are non-refundable.



Click here for our online claim form.

Email us at sales@santarosagardens.com or call us Toll Free at 1-866-681-0856

If you have any questions or concerns about your plants, please donít hesitate to contact us for gardening advice. We're happy to help you!