just have to say that the material I received from Santa Rosa Gardens was in
fantastic condition and packed very carefully. I will definitely order
again. And I will pass the word.
Hi, just wanted to say thanks again for a terrific order,
packed properly and sent quickly, you are my favorite online nursery! Actually
this year my only plant nursery since I don't get to go anywhere. Thanks and
have a wonderful spring and looking forward to more sales of your plants, will
always be a customer.
Just a short note to thank you and to let you know
that these wonderful Hostas arrived safe and sound yesterday. Very nice!
Very pleased! Most of them are already planted!
Left you positive feedback and look forward to doing
business with you again in the future.
Just wanted to let you know that my plants arrived yesterday
and they are in great condition. Everyone is looking like they made the trip
just fine. Thanks so much for your generosity and kind attention to their safe
arrival. Can’t wait to get them planted this weekend.
All the best.
First let me say, that I LOVE this company and your products,
BUT most of all your customer service. IT IS UNBEATABLE( and yes I am
Jude is an asset!!! She has been such a GREAT help!
Thank you so much for everything!
All the BEST!
Anthony C. A.
To Whom It May Concern:
I love my combo of Guara and
Miscanthus Dixieland. It makes me smile everytime I look at it. I
didn't know if Guara should be cut back, but I had to divide it and took a
chance and it's more beautiful than ever.
The Korean Feather Reed Grass
and sedge love the area around the Crape Myrtle and it makes that corner sing.
Hello garden folks,
I just wanted to write and thank you for my first order
with you. I have never ordered plants by
mail order before, so this was a new experience for me. It felt like Christmas unwrapping all the
plants! Your company deserves some
appreciation for sending those boxes to me by FED EX as I live in Oregon and
charging me for the regular price. Not
only that, they got here in 2 days rather than 3! All the plants looked great with the
exception of one echinacea (they are tough - it will be fine next year) and all
were still very moist but a few ferns, but they still looked great.
I will post on my Facebook page to tell people about
you! We are landscaping an entire
hillside that used to be poison oak, brambles of blackberry and turning it into
a place of beauty. I will probably need
more plants again!
Thank you so much for your great sale and company. Loved the way you packaged them too - I was
going to send them back to you, but realize I can reuse the stockings to send
out dahlias to my family and friends. I
did not cut the bottoms but I was very careful.
Received my order yesterday (Wednesday) I was as always working in my yard when Fed X drove up. I planted my beautiful plants immediately. They were all in great shape although two were a little dry, no problem with me as the plants were in the ground within thirty minutes of arrival. Just thought you would like to know, it was 93 degrees here yesterday. You are now my official mail order company, loved the plants and the care used in packaging my order GREAT!
Dear Santa Rosa Gardens:
I have ordered many plants from you and they've always performed great, however this last combo that I put together is very eye catching and gets great compliments from the neighbors and passerbys (corner house) and where did I purchase is always the next question. Thanks for helping me turn a barren property (32,000 sq. ft.) into a stunning show place.
Sincerely, Johanna Smith
A very satisfied customer.
Thank you for prompt shipping, excellent packaging, good quality plants.
I received my plant order yesterday. Great Job !!! I've ordered plants by mail before; and yours surpassed my expectations. They looked as good as I would've bought in any local nursery. I definitely will be a repeat customer!!! I will tell all my gardening friends. Thank You,
I am so pleased with this order!! These 36 plants are absolutely the best quality. And to think they were on sale!!! Your packing is superb. Things arrive in perfect condition. I can't thank you enough. I have ordered from you in the past and recommended you to many friends. My gardens show the fine quality you deliver. I especially like your information page on your web site for each plant. You will continue to get my business and recommendation. Thank You!
Dear Santa Rosa Gardens,
I cannot tell you how pleased I was to receive my orders this past week. Everything was perfect and professionally done, from the customer service help I received after I had a little ordering problem on your website, to the nice sized and healthy plants, to the wonderful packing and wrapping job and quick delivery after placing the order.
It's such a pleasure to do business with a company like yours who shows that they really care about what they do. I truly appreciate what you have done on these orders and how they were handled from start to finish.
I will be ordering more (in fact I already placed another small order this week) and will be letting ALL my other retail friends know about you.
Thank you and God Bless you!
I just recieved my first order from you (#19002) and was so happy to see how carefully they were packed and shipped. I have ordered my plants on-line for years and have never had such healthy, large plants sent to me - and they were on sale too! Thank you so much. I do believe I have found myself a new favorite on-line nursery!
What care goes into shipping plants and i received mine in such greatest packaging method i have ever seen ! A customer for life Thanks,
I am a new customer of Santa Rosa Gardens. I have just received my first order. I have ordered plants by mail many times, but have never experienced the level of customer service I received with Santa Rosa Gardens. I was notified that one plant I ordered was unavailable and was able to substitute another of my choice that same day. My plants arrived in perfect condition, well packed and arrived only 2 days after notification of shipping. A great thank you to the shipping dept. I'm already looking for something else to order.
HI, I received my order today, very fast shipping I might add; and all the plants are gorgeous and healthy! Thanks so much, and I am already in the works for another order, think maybe I am addicted to plants????? LOL. Thanks for the great service and plants, Sincerely,
Dina, thank you so much for your help! My order came today, and everything looks good. I really appreciate being able to get my plants from Santa Rosa Gardens!
Dear Santa Rosa Gardens,
This is the first time I have ordered plants from your company and I had to let you know how impressed I have been by your service and the quality of the plants I received. I placed my order on Monday, immediately received confirmation that it had shipped out, and received it Wednesday afternoon. Now that is service!!! The ornamental grasses are beautiful. I can’t wait to plant them. I will be recommending your company to all of the gardeners I know. I look forward to shopping with you for years to come. Thank you for everything.
I just received my first two orders from Santa Rosa Gardens. Everything looked absolutely wonderful….green and healthy. The packing kept it all in shape and it wouldn’t have looked any better if I had driven to the nursery and picked it up myself. Your plants and shipping are so reasonably priced…and your customer service is above and beyond…..you guys are simply the best mail order nursery out there. Also, thanks so much for the gift. Have a wonderful spring Dina!
Thought you might like to see how your product is doing here in Georgetown DE- zone 7. These are pictures of some of our Dallas Blues.....in July and now- the end of September. The plants are 1 year old. This is a marvelous grass. Thanks to Santa Rosa for providing such high quality plants.
A very satisfied customer,
I wanted to let you know that both of my orders arrived in record time at my home and all plants were in excellent condition. Thank you for including a free gift!
I live in the Florida Panhandle area and your company offers plants that I have not been able to find at local shops. Thank you for your great service and products.
I have ordered a number of grasses from you for here in central Illinois. I must say they are the best grasses I've got growing right now. You will always be on my favorites list.
I just unpacked my order that arrived this AM. The packing was great, but what I was so impressed with were the plants. These were actually plants I would have purchased if I had seen them in person. I do a lot of mail ordering and am usually disappointed with the plants...But yours were great at a reasonable price.
I am attaching a photo to show you an example of what I was speaking of. On the right side are your plants, the left an order I received (from another supplier) that I was charged $106 for! You see the difference? I also sent the same photo to the other company and asked them to compare the quality!
Just thought you might like to see it.
I am putting in an ornamental grass garden so I found many of what I had been searching for. Variety, quality and good service! What else can you ask for? I will be ordering other plants in the future. Thanks again.
I recently ordered grasses from you and was very pleasantly surprised when they arrived!! Not only was the shipping fast but the plants were HUGE and VERY healthy. I was so impressed that I have passed your catalog on to 3 other people and just finished putting in another even larger order. What a great company you are!!!
Received my box today with my order and wow I am VERY pleased!
I ordered because of your very good feedback rating on Dave's Garden Watchdog site (well the catalog that you sent was the main reason then I checked you out).
There is Nothing that I do not like, your communication, packing, shipping time...everything was just perfect. Yes the plants too! ;)
I belong to several different gardening/watergardening sites and will be highly recommending you to my online forum friends!
Thank you for the extra and thank you very much for an excellent mail order shipment!
Just want to tell you that the package arrived at my doorstep Wednesday afternoon. I was ultra impressed as to how my plants were packaged. They were so very nicely individually wrapped and the netting really helps keep the plants in place. The cooler bag is obviously a helpful plus as well.
I've ordered plants from other sources before but never, ever were they this nicely shipped. You will get my future business whenever I'm looking for something specific and special.
Thanks again so very much for making my online shopping a successful, happy and pleasant experience!
Sincerely, Juanita M.
The shipment arrived a day early and in good shape. Couldn't be happier. Thanks again for everything.
They arrived and look wonderful!
I received my Ornamental Grass order today 9-20-07. I have to say you have outstanding service, great packaging. I was very happy with my purchase. Excellent AAAAA+++++ Thanks.